Get to know Digital
We offer comprehensive digital solutions to educational establishments with our DfE-approved, nationwide framework designed to support schools with cutting-edge multi-functional devices and digital services.
We provide a range of A4 and A3 networked and standalone printers, including high-volume and wide format options, all backed by CPC maintenance.
Our dedicated Account Specialists are here to assist you throughout your contract, offering expert advice, quick response times, and tailored procurement solutions.
Let us be your trusted partner on this digital journey.
Your Digital Journey
1
Reach out to us - Contact our Procurement Services Digital team to get started.
2
Initial Discussion - An Account Specialist will connect with you to understand your digital and MFD needs.
3
Receive your quote - We'll gather your requirements and provide a tailored quote from our awarded MFD suppliers.
4
Follow-up - Before the quote expires, we'll check in to answer any questions or make necessary adjustments.
5
Confirm & Contract - Once you've chosen a supplier and lease length, we'll send you a contract to sign.
6
Arrange Delivery - After the contract is signed, the supplier will contact you to schedule delivery.
7
Ongoing Support - We'll support you throughout your contract, regularly checking in to ensure everything runs smoothly.
Get a quote
Fill out our MFD quoting form and the Digital team will find the perfect machine for your needs.
How can our Account Specialists help?
Our Account Specialists can support you with an end-to-end service by looking at your contract and providing a comprehensive review of your contract's terms & conditions - even if your contract isn't currently with us!
We want to ensure the agreement aligns with your intentions and we are committed to helping you to minimise any potential risks.
- Contract and account support throughout the lifetime of your contract; from queries to renewing with us - we are only a phone call away!
- We provide multiple quotes to save you time.
- We offer expert advice on procurement, contracts and suppliers.
- 98% of average device up-time is maintained.
- Manufacturer-certified replacement parts and consumables.
- All toner and consumables are provided as part of the contract.
- All of our awarded suppliers must meet SLAs for engineer response times of an average of 4 working hours.
Contact our team
If you are looking for a quote or to ask a question, contact us today.
MFD's for Education
Suppliers
We provide access to our awarded suppliers; we ensure you receive the right configuration to meet your needs. Enjoy peace of mind with our cost-effective solutions, insurance coverage, and commitment to keeping your devices operational.
Our Contracts
Terms & Conditions
We have created comprehensive Terms and Conditions (T&Cs) for our multi-functional devices contracts to ensure clarity and protection for both our suppliers and customers.
They outline rental/lease charges, service agreements, and equipment insurance requirements, providing a clear understanding of financial commitments and responsibilities. They also detail termination procedures, including notice periods and removal processes, to avoid misunderstandings and ensure smooth transitions.
Contract SLA's
All of our awarded suppliers are required to meet our Service Level Agreements (SLAs), which define the expected level of service quality, availability, and responsibilities. These SLAs include specific metrics to measure service performance, such as response times, resolution times, and uptime guarantees. Additionally, they outline remedies or penalties if the agreed-upon service levels are not met. By ensuring that our suppliers adhere to these SLAs, we set clear expectations, maintain accountability, and provide a reliable framework for managing service delivery and performance, ultimately ensuring a high standard of service for our customers.
More from Digital
Get to know digital and what other solutions we provide
Digital Quote Request
Complete the form and the Procurement team will find the perfect machine for your needs. If you are unsure what your requirements are, contact us on 0808 2819439 or email us at procurementservices@csltd.org.uk
Digital customer testimonials
"It’s a competitive area and after trying a lot of different frameworks, I found the Procurement Service one was the easiest to use."
Bright Futures Educational Trust
"Stuart Whitehead, Senior Key Account Specialist, has been consistent and reliable. They have been brilliant, very responsive and there when you need them, I trust their advice and guidance."
Bright Futures Educational Trust